Questions About Digital Signage

Are there any monthly fees (for software, maintenance, etc.)?

Yes, there is a monthly fee to provide the following services :

Use of the content management software,
Secure hosting of content on our servers,
Updates and remote technical support.

These fees are modest and help keep your system reliable, secure, and always up to date.

Who creates the content?

Several options :

Your in-house team, such as your web team,
The VIF Télé team (graphic design, animation, video),
A combination of the two.

VIF Télé offers a turnkey service if you’d like to outsource the production.

Do you offer technical support?

Yes. Support typically includes :

Setup assistance,
Remote troubleshooting,
Software maintenance,
Monitoring of screen performance,
Prompt support in the event of a problem, provided by our own technicians—not an anonymous call center.

Technical Questions

What is the difference between an LED screen and an LCD screen?

LCD (commercial-grade display)

Ideal for indoor use,
Excellent image quality,
Available in standard sizes (43“, 55”, 65″, etc.),
Less bright than LED, but perfect for offices, retail spaces, and restaurants.

LED (LED wall or LED panel)

Very high brightness,
Visible even in direct sunlight,
Custom sizes (video walls, exterior facades, storefronts),
Perfect for outdoor use or very large formats,

In summary : LCD = standard indoor display, LED = large format or outdoor.

Can we use a regular TV, or do we need a professional-grade monitor?

A consumer TV may work, but it is not recommended for commercial use :

Shorter lifespan (not designed to operate 12–24 hours a day),
Risk of image burn-in,
Warranty not valid for commercial use,
Lower brightness and durability,

Professional, commercial-grade displays are designed for heavy use, higher brightness, and greater reliability. They are slightly more expensive, but the manufacturer’s warranty is longer than that of a home display.

Are interactive touchscreens available?

Yes. Touchscreens are available for :

Interactive multimedia kiosks,
Shopping mall directories,
Interactive menus,
Custom applications.

About Intenso

What types of content can I display (videos, ads, menus, news, etc.)?

You can display virtually any type of content :

Promotional or corporate videos,
Advertisements and announcements,
Restaurant menus,
Internal information or HR messages,
News feeds, weather, social media,
Still images, animations,
Charts, schedules, statistics,
Automated dynamic content (e.g., wait times, KPIs, real-time data).

Digital signage is designed to be versatile and adapt to your specific context.

Is it easy to edit the content?

Yes. The software is designed to be simple :

Intuitive interface,
Drag-and-drop,
Updates in just a few seconds,
No technical skills required—VIF Télé offers free training.

Can you schedule messages in advance?

Yes. You can schedule :

Campaigns,
Messages based on various criteria: time of day, region, language, etc.,
Seasonal content,
Automatic rotations,

Everything can be scheduled in advance to automate your digital signage.

Can screens be managed remotely?

Yes. Management is handled entirely online :

Edit content remotely,
Monitor the status of the screens,
Deploy updates instantly,
Manage multiple locations without having to travel.

Can we display weather, social media, etc.?

Yes. The system allows you to integrate :

Weather,
RSS feeds,
Some social media platforms,
News,
Your own real-time data.

Can we manage multiple locations at the same time?

Yes, absolutely. The software is designed for multi-location operations :

Centralized management,
Control by region, store, or even by section within a store,
Reports and overall monitoring,
Simultaneous deployment across an entire network.