Among VIF Télé‘s new clients in 2021 is ALDO Group, a retail chain offering wide selections of shoe, accessories and handbags.
The company contacted us based on a strong recommendation from one of ALDO’s senior executives, who was satisfied with our services during his previous employment.
This shoe retailer, that now counts several hundred stores in a dozen countries, wanted us to solve various problems in the operation of their Digital Signage displays and video-wall’s in some of their stores in North America.
This is how our technical support/customer service team responded to various requests to install, replace, or repair defective screens.
We have since worked in some of ALDO’s finest shoe stores, including Times Square-New York, Santa Clara, California, Atlanta, Georgia, Las Vegas, Aventura Florida, Vancouver, Toronto and Montreal.
In cities where we did not already have competent partner-technicians that met our high standards of technical support, we actively sought after high standards teams that would satisfy our customer’s requirements.
After a year of working with ALDO on the backup and troubleshooting concept, VIF Télé’s technical support/customer service department has once again excelled to the customer’s satisfaction.
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